This policy applies to all paid subscriptions on ZyaanPlus (zyaanplus.com), a brand operated by S G Enterprises.
Please read it before you pay. By purchasing a subscription, you confirm you have read and accepted this policy.
Refunds
We currently do not offer refunds on any of our subscription plans.
ZyaanPlus is a digital product. The moment your payment succeeds, you receive immediate and complete access to everything the subscription includes — the full 2026 forecast, every topic and sub-topic ranking, expected question ranges, confidence levels, your personal weak-topic list and the Daily 10, for the full 365 days of your access period.
There is nothing delivered later and nothing held back. Because the entire value of the subscription is available to you from the first minute, subscription fees are non-refundable.
This applies to Annual Access, our one-time payment plan.
If something went wrong
If you were charged but could not access the dashboard because of a technical problem on our side, write to us. We will fix your access or make it right. Please contact support@zyaanplus.com with your registered mobile number and the payment reference, and we will respond within 24 hours.
The same applies if you believe you were charged more than once for the same subscription. Tell us and we will look into it.
We would still like to hear from you
If you subscribed and the product did not work for you, we genuinely want to know why.
We are a small team building this for aspirants like you, and the fastest way we improve is when someone tells us plainly what was missing, what was confusing, or what they expected and did not get.
Write to support@zyaanplus.com — we read every message.
Cancelling your subscription
Annual Access is a one-time payment. There is no auto-renewal and no recurring charge, so there is nothing to cancel. Your access runs for 365 days from the date of payment and then simply ends. We will not charge you again unless you choose to buy access again.
Your access expiry date is shown on your dashboard at all times.
What your access includes
Annual Access gives you the SSC CGL Tier-1 dashboard for 365 days from the date of payment. That is what you are buying, and it is available in full from the moment your payment succeeds.
The dashboard is updated through the year as SSC releases new papers and answer keys, so your forecast stays current for the whole access period at no extra cost.
About other exams. We are working on other examinations. If we complete and verify a corpus for another exam while your access is running, we will add it to your dashboard at no extra charge. We are not selling those exams here and we do not promise them. Please buy on the basis of what is live today — SSC CGL Tier-1 — and treat anything else as a bonus if it arrives.
When your access ends
When your 365 days are up, paid access pauses. Your account and your data are not deleted — your attempt history, readiness score and saved lists stay exactly as they were, and come back if you buy access again.
Contact
Email: support@zyaanplus.com
WhatsApp: +91 95995 82123
Hours: Monday to Saturday, 10:00 AM – 7:00 PM (IST)
Response: Email within 24 hours · WhatsApp typically within 5 minutes during business hours
ZyaanPlus is a brand operated by S G Enterprises. ZyaanPlus is a privately owned platform. We are not affiliated with, endorsed by, or connected to the Staff Selection Commission (SSC) or any Government ministry, department or authority.