Help & Support

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On this page · 4 sections
  1. Account
  2. Payments & Plans
  3. Refund & Cancellation
  4. Using ZyaanPlus

Account

With your WhatsApp number and an OTP. There is no password to remember. Enter your number, we send a one-time code, and you are in.
Your number is your login identity, so we change it manually to keep your account secure. Mail us at support@zyaanplus.com from your registered account and the team will help you.
Your plan, access expiry date and payment history are in the billing section of your dashboard.
We are sorry to see you go. Please mail support@zyaanplus.com with the reason, so we can understand and improve. On confirmation we delete your account and associated personal data, subject to records we are legally required to retain.
Yes. ZyaanPlus is available only to users aged 18 or above. We collect your date of birth at registration to confirm this.
Mail support@zyaanplus.com with the subject line "Data Privacy Grievance". We acknowledge within 48 hours and resolve within 15 working days, in line with the DPDP Act, 2023. Full details of what we collect and your rights are in our Privacy Policy.

Payments & Plans

One. Annual Access — a single payment of ₹199 that gives you the SSC CGL Tier-1 dashboard for 365 days. There is no auto-renewal and no recurring charge. ₹199 is an introductory price for our first subscribers.
The complete 2026 SSC CGL Tier-1 forecast — every subject, topic and sub-topic ranked, with expected question counts and confidence levels — plus your personal weak-topic priority list, the Daily 10 challenge, and your readiness score. Access runs for 365 days.
Yes. The notification tracker, exam alerts, eligibility matcher and the free Blueprint are free. On a free account you can also see the forecast headlines — the direction of each topic, without the detailed numbers.
Through Zoho Payments, our payment gateway. UPI, cards and net banking are supported. We never see or store your card or UPI credentials.
In the billing section of your dashboard, and emailed to you after each successful payment.

Refund & Cancellation

We currently do not offer refunds. ZyaanPlus is a digital product and the full value — the complete forecast and all paid features — is available to you immediately on payment, for the whole 365 days.

We would still like to hear about your experience so we can improve. Please mail us at support@zyaanplus.com.
Write to support@zyaanplus.com with your registered number and payment reference. If the problem is on our side, we will fix your access or make it right.
There is nothing to cancel. Annual Access is a single payment with no auto-renewal, so no further amount is ever charged. Your access simply ends after 365 days.
When your 365 days are up, paid access pauses. Your data — attempt history, readiness score, priority list — is not deleted, and comes back if you buy access again.

Using ZyaanPlus

We collect official past examination papers, extract every question, and tag each one by subject, topic and sub-topic. We then weight recent years more heavily than older ones to estimate how much weight each area is likely to carry in the coming exam, and publish that as a range with a confidence level.
No. We run a probability engine, not a prediction service. We can tell you where the marks have been moving, based on what the papers show. We cannot tell you which questions will appear, and we will never claim to.
They tell you how much to trust a call. High means the pattern is strong and steady across recent papers. Medium means it is reasonably clear. Low means the signal is early or volatile — often right after an exam body changes something — and you should treat it as a watch item and prepare on the safer side rather than dropping the topic.
The forecast recomputes as SSC releases each new paper. That is why the dashboard is a live tool and not a downloadable PDF — a PDF goes stale, the dashboard does not.
Ten questions every morning, the same ten for every user that day, timed. It keeps the leaderboard fair and gives you a daily reading on accuracy and speed.
From your accuracy and your speed, weighted by the forecast. Doing well in a topic that carries more weight in 2026 moves your score more than doing well in one that carries less. Speed is measured against the real time budget of the exam paper.
SSC CGL Tier-1 at present. CHSL and RRB NTPC are coming soon.

Before you write

  • Official exam dates, admit cards and results — we publish what the examination authority announces, but we are not a government body and cannot confirm official dates. For anything time-critical, always check the official website.
  • Eligibility rulings — our eligibility matcher is guidance based on the official notification. The official notification is always the final word.
  • "Will this question come in the exam?" — we cannot answer that, and we will not pretend to.
Disclaimer

This website is not associated with official or Government websites. All information provided is for general informational purposes only. Users of our website may not use the content for any legal purposes, and all visitors are advised to verify information from the official notifications of the concerned department before relying on it. If any errors are found in the content uploaded here, the website should be notified through our contact us page.

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Refund Policy

No refunds once access is granted. Read the policy

Need Help?

Mon–Sat, 10 AM–7 PM IST. support@zyaanplus.com